Committed to continuously surpass the expectations of its customers, Oman Oil Marketing Company successfully concluded its second ‘Customer Care Week’ to reward its loyal patrons. As part the five-day event, the company’s Senior Management team led by CEO worked as fuel attendants at service stations in order to listen to customers and better understand motorists’s to elevate their experience.
Going beyond products and services, this year’s ‘Customer Care Week’ aimed to evaluate Oman Oil Marketing Company’s customer centric approach, identifying means to enhance what they offer while ensuring superior services are always delivered. In addition, the various senior team members also participated in several engagement activities organized across the Sultanate, showcasing the great importance of customer service and how it plays a key role in achieving sustainable success of the company.
One of the Sultanate’s well-established brands, Oman Oil Marketing Company continues to provide a one-stop shopping experience that raises the bar for standards of care and service. To this day, the company has led by example, successfully launching initiatives that give back to its customers and local communities, including Ahlain rewards campaign, Tasweik and Ataa.