Oman Oil Marketing Company’s Chief Executive Officer, Engr. Omar Ahmed Salim Qatan, and seven members of the senior management team swapped their roles to work as fillers at the Qurum Heights filling station. This personal approach to creating memorable customer experiences is how omanoil cares beyond fueling to better serve the nation.
Believing that actions speak louder than words, omanoil’s management team lead by example in translating the company’s vision into reality. Working as fillers, they gained valuable insight into customer needs by engaging in two-way dialogues and listening to suggestions on how to improve services. In its decade long journey, omanoil has worked towards exceeding customer expectations to become a trusted household name and loyal friend on the road to motorists.
The company dedicates it efforts to ensuring that a customer’s time spent at omanoil is memorable, convenient and underpinned by excellent customer care. Serving customers across the Sultanate, the company not only offers filling stations but an altogether shopping experience complemented with forecourts that comprise of convenience stores, car care centers, ATMs and quick service restaurants. Today, omanoil’s retail network encompasses 162 filling stations, 88 ahlain convenience stores and 17 car care centers.