Committed to achieving the highest levels of customer satisfaction, Oman Oil Marketing Company CEO, accompanied by Senior Management, commemorated the internationally celebrated ‘Customer Care Week’ with visits to service stations in the Muscat and Batinah Governorates. The team worked as a fuel attendant at over eight stations, greeting customers as they refueled their cars or visited the ahlain stores. As part of its contributions to the initiative, the company’s senior management team will also be heading to service centers in the Governorates of Dhofar, Sharqiyah, and Ad Dakhiliyah to meet customers and hear first-hand from how the company can exceed their expectations.
“The success of any brand is centered on customer service,” said CEO of Oman Oil Marketing Company. “Good customer service is all about giving end-users every opportunity to leave with a smile, which is what our efforts are all about. A superior experience and day-to-day satisfaction is what, I believe, will drive our future plans forward and what together with our convenience and friendliness will help reinforce Oman Oil Marketing Company’s position as the most preferred partner on the roads of the Sultanate.”
Every year, Oman Oil Marketing Company joins millions of businesses around the world to celebrate Customer Care Week, an event held to advance, strengthen, and promote customer service as well as its providers. For over a decade, the company has successfully continued to elevate its customer experience and customer care practices ensuring every interaction with its brand a memorable one.