OMANOIL employees recognised for raising customer care benchmark in annual CEO award of excellence

Oman Oil Marketing Company’s Chief Executive Officer, Engr. Omar Ahmed Salim Qatan, recognized employees for their commitment to not only upholding the highest standard of customer care, but raising the industry benchmark at the fifth annual CEO Award of Excellence. First introduced in 2011, the Award celebrates employees’ efforts and encourages them to continually apply new and innovative disciplines in the field of customer service to retain loyal and long-term customers.

Al Amerat Filling Station was named the ‘Best Filling Station’ of 2014, in addition to the Hafeet store as the ‘Best ahlain Convenience Store’. Khalid Al Balushi was awarded for being the ‘Best Driver’ while Samir Al Wahaibi and Sharifa Al Rashdi were recognized as the ‘Best Staff Members’ and Musab Al Shezawi as the ‘Best Manager’.

The Award reflects omanoil’s corporate culture that is underpinned by a promise to care beyond fueling and best serve the nation with incomparable customer care. “Our mission is being translated to reality by employees who demonstrate our philosophy of excellence as true brand ambassadors,” said Engr. Qatan. “We are redefining the meaning of ‘total convenience’, and building on our years of experience to formulate a concept of customer service that is unique to omanoil.”

As omanoil grows and evolves, it will continue to provide value-rich products and memorable customer experiences while redefining the standards of delivering consistently excellent service. The company plans to do this by expanding its current retail footprint of 166 filling stations and 97 convenience stores to further reach customers and communities across the Sultanate.